Original topic:

Green tint s10 plus

(Topic created on: 02-01-2021 09:49 PM)
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Members_beqbeYC
Beginner Level 2
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Galaxy S

My s10 plus screen has gone dull with a greenish/ yellowish tint without any damage on it... it happened one night and got alright after restart but then it got permanent on the next night automatically. I've done troubleshooting by even factory reset but its not going... 

I've also visited service center but without any checking of device they just simply told me to change the screen which is costing too much... 

Never ever going to buy samsung again...

7 Comments
Anonymous
Not applicable
Galaxy S
how it will gone ? it damaged already ...only process is to change the display..neither software update not anything can solved it .... you never want to buy Samsung but do you follow the process of software update which they recommend? Samsung provides non A/B system partition ota not like other company hence the procedure to install software in Samsung devices are via smart switch and pc or flash firmware from service center otherwise software loop holes formation can create anything mysterious with devices anytime ....your display got display bleed in issue so only screen replacement can solve that .... hard impact unknowingly also cause that issue
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gkarunakary2j
Active Level 3
Galaxy S
not only yours, almost everyone having same problem, talk is it is caused by software update after oneui 2.5, mine was s9 having same problem for 3 months, turn always on display, enable fingerprint unlock, unlock with figerprint
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Seeker1859
Active Level 1
Galaxy S
did you find any solution,is it a hardware or a software problem?
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gkarunakary2j
Active Level 3
Galaxy S
turn always on display, enable fingerprint unlock, unlock with figerprint
Seeker1859
Active Level 1
Galaxy S
so is it only a software bug? Becs I was about to replace the battery from samsung when this problem started.
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gkarunakary2j
Active Level 3
Galaxy S
yeah, but samsung claim it as they are seeing it for first time
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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