Original topic:

Green line on s21 ultra display after sofware update

(Topic created on: 11-20-2023 09:31 AM)
326 Views
Rahmannn
Beginner Level 2
Options
Galaxy S
After the software upgrade im facing the green line issue on my S21ultra, the service centre denied to replace the display as my phone is an overseas model. Does anyone facing the same issue? 
2 Comments
goodthings
Expert Level 5
Galaxy S
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to Samsung service center for replace/repair it's free of cost. Thanks.
0 Likes
Rahmannn
Beginner Level 2
Galaxy S
Have tried all options, they denied to replace for free in India as because i purchased this phone from singapore... the customer care people informed so even the screen replacement within 3 years for the green line occured on display due to software update. Else they charge around 30k INR for to replace the display..
0 Likes