Green line issue on S21 fe

[carmelleo]

Got green line issue on my S21 fe. How do you fix it? Heard samsung offered free replacement on some S series model. Would really appreciate any help. Thank you 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

Your's most welcome to here.

[AudioJack35]

Free repairs were given in past, currently I think there aren't any
But you may get when you and others tag Samsung official accounts on social media with #GreenLine issue and describe your issue on posts

[CarlosM]

It really doesn't matter bro even if the free replacement program is still on, the first thing that service center does is reject free replacement citing various reasons.

I would suggest you to take your device to the service center for inspection and insist that they create a job sheet. You’ll almost certainly be handed a repair quote. After that, giving reference to the job sheet number, escalate the case to Service Head or CEO Helpdesk team and request a review for a free replacement. If  you are really lucky then you might just get a free replacement.

[CarlosM]

If the free replacement is still denied after following the approach mentioned above, proceed to register a grievance with the National Consumer Helpline.

[vvnsk]

I have got s21fe and I got free repair for the white line and they were saying that offer is applicable until 31st of march

[mono1315]

Hi..Whether your device is out of warranty?

[vvnsk]

Yes, it is out of warranty

[mono1315]

Thanks!! I could see lot of people claiming that service centres rejecting free replacement if it's out of warranty. Any procedures to get it?