Original topic:

Green line issue in S21

(Topic created on: 6 hours ago)
36 Views
akshay1002
Beginner Level 2
Options
Galaxy S
Hello samsung 

I am facing green issue from today morning and haven't drop my phone till now and there is no sign of damage in phone and always handled with care.

Do I get free replacement ?

Thanks
9 Comments
JSPrasanth
Active Level 5
Galaxy S
Go to the nearest service center
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sillyme
Active Level 1
Galaxy S
Yah they will 99% reject it and say you have debris in your charging jack etc etc
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 31st December 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://mphone.in/samsung-offers-free-screen-replacement-for-galaxy-s23-s23-ultra-in-india/
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JSPrasanth
Active Level 5
Galaxy S
Go to the nearest service center
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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