Original topic:

Green line issue after August update.

(Topic created on: 09-01-2024 10:33 AM)
1684 Views
achauhan85
Active Level 1
Options
Galaxy S
After I update my s22 ultra with 1st august security patch update, Suddenly green light started coming on screen. I went to service center they told it is not under warranty but my phone is just 1.8 months old. I called customer care they told me that color of side panel is faded so it is cosmetic issue and because of that your display can not be replaced they told me that they can only replace if mobile is 100% without any scratch or color fade issue. But in real if we use mobile it will get little scratched even with dust particle. Samsung has policy that they replace screen once with free of coast if issue happens because of update. They denied my request and tell me to pay 21k for display replacement. I am very disappointed with samsung services not expected such things from them. Worst experience.

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Theoz7
Active Level 6
Galaxy S
🤣🤣 naah man. This shouldn't have happened. Samsung would just lose an honest loyal samsung fan!
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darshan98
Active Level 10
Galaxy S
Check my last post. I am also fearing the same.
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darshan98
Active Level 10
Galaxy S
Do you havr any dent or something on phone?
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achauhan85
Active Level 1
Galaxy S
Well, they says they found dent but actually it's not dent it has metal Frame I used device always with backcover and due to dust particles color of Frame has little peel off.
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darshan98
Active Level 10
Galaxy S
This is really a worst of samsung, don't know what to say. We can do just one thing as a preventive measure that stop buying samsung phone and prevent others too to save them from it.
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achauhan85
Active Level 1
Galaxy S
Will do same and I will also explain my experience and issue to other as well so that they can decide whether to go with samsung or not.
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darshan98
Active Level 10
Galaxy S
Individual like us who makes a brand "The Brand" and they think they can get away with this as they are THE BRANDDDD. Let's unite together and show them that you are because of us not we are because of them.
darshan98
Active Level 10
Galaxy S
Brother post it on twitter and tag samsung official. Put necessary information in tweet. We can drag attention of youtubers
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man89
Active Level 3
Galaxy S
Dont buy any samsung device.they r cheap no support by company
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Shiiv
Active Level 3
Galaxy S
Same issue found on my s22 ultra
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