Original topic:

Green line due to Vivid display mode

(Topic created on: 09-21-2024 05:59 AM)
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S21FEexfan
Active Level 6
Options
Galaxy S
Dear Community

I have a doubt if the green line is coming due to a bug in vivid display mode. Because I got three lines while in vivid mode and after turning to natural mode, fourth line hasn't come yet. Let me know if all of you who had green line issue were using in vivid mode in the comment section below. This will help to identify the bug. Check this post as well

Update: As I wanted to test this, I agained turned vivid mode on, the next day 4th line came. I am now pretty convinced that there is something to do with vivid mode. Anyone who already has green line please try this out so that we get more concrete evidence.
S21FEexfan
Active Level 6
Galaxy S
When was the last software update you did. Also do you use your phone @120hz
stupidnote
Active Level 1
Galaxy S
I have been using my Note 20 Ultra 5G in Natural Mode still there is 2 green line and 2 more on the way.
The issue is with the cable that connects to the display and board it somehow gets damaged during the updating procedure. Any way they found a way to force user to upgrade to the newer phone.

Samsung is becoming the use and throw phone manufacturer.
Use it, Any problem, Throw it and buy new one.

Also I have noticed many users have this issue after it becomes out of warranty.
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S21FEexfan
Active Level 6
Galaxy S
Oh is it, for me it was whenever I switched to vivid mode. Maybe vivid mode is accelerating the issue as it can consumer more energy.
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sivak05
Active Level 6
Galaxy S
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shunya
Active Level 1
Galaxy S
INGRAM is better, try complaining there.
S21FEexfan
Active Level 6
Galaxy S
Oh ok but isn't both Related to National Consumer Helpline?
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Dhanaraj5
Active Level 1
Galaxy S
Actually what is INGRAM
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mdtahir
Active Level 4
Galaxy S
My display setting in vivid mode
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Jeone
Active Level 1
Galaxy S
Samsung S21 FE Green line came after system update
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Galaxy S
We suggest you to run the device in Safe mode. Request you to follow the below steps:

* Turn off the device.

* Press and hold the Power/Lock key for one or two seconds to turn on the device.

* When the Samsung logo displays, press and hold the Volume down key or press options soft key continuously 5-6 times during booting until the lock screen displays.

* When the lock screen displays Safe mode will be shown in the lower-left corner of the screen.

* In Safe mode third-party apps will be disabled. Check your device in Safe mode for 1-2 hours .

If the same issue persists in safe mode, restart the device to deactivate safe mode and uninstall the application which you have recently updated or downloaded from Play store or unknown sources.

To exit Safe mode:

* Press the Power/Lock key and then touch Restart.

You may also refer: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Try this