Original topic:

Green and Pink Line Issue

(Topic created on: 06-29-2022 12:52 PM)
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Mshetty27
Active Level 1
Options
Galaxy S
After an software update I faced this pink line issue on my Samsung S20 Plus display, now after few months I am facing a new green line on the screen. I saw this same issue is been faced by multiple Samsung S20 Plus user, Kindly provide us some quick fix. Kindly don't make us to loose your brand value.

image
Pink and Green Line On Samsung S20 Plus Display


19 Comments
Subham21
Active Level 10
Galaxy S
Visit the service centre. Users are reporting on Twitter that they are getting free screen replacements after c4eTech and lots of other people raised the issue publicly.
sayeedAshrafi
Expert Level 3
Galaxy S
Yes
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Mshetty27
Active Level 1
Galaxy S
Thanks for your reply👍
I visited yesterday and raised a ticket and spoke with RM, he said have trust on us,his supervisor will call me today and will give the solution. Hopefully waiting for the best
Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support! 

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung. 
 
Warm Regards,
Samsung Customer Support

Mshetty27
Active Level 1
Galaxy S
Thank You team, for replacing my display free of cost..... I Appreciate
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Imran_J
Active Level 5
Galaxy S
Bro greenline issue display you change free of cost display ?
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Imran_J
Active Level 5
Galaxy S
Bro send me bill copy please
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PranayRam
Active Level 7
Galaxy S
Guys please watch this & be aware of this issue before you buy new flagship smartphones of Samsung

Current Position of Samsung S series & especially the S20 plus phones.


https://youtu.be/a6xMfYEE_0U
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ROZAJMERI
Active Level 7
Galaxy S
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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