Original topic:

Green-Line Issue

(Topic created on: 10-10-2025 12:58 AM)
409 Views
Yash_2025
Beginner Level 2
Options
Galaxy S
Today, I updated my S23 Ultra to the Android 16 And Suddenly a Green-Line has appeared
And its only 2.5 years Using my S23 ULTRA,
I'm shocked that the phone boughr for 1,25,000 is this Pity, I mean samsung has not resolved their OLED display Issues till today
And Now, I cannot Enjoy anymore the Movies I used to watch & The resale value has just Crashed to the Ground beneath

7 Comments
raalapas
Active Level 4
Galaxy S
Visit nearest service center as per the Samsung promise it is covered.
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Sameer
Active Level 9
Galaxy S
This issue exists more or less in all brands ..especially One Plus & Samsung
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 31st December 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://mphone.in/samsung-offers-free-screen-replacement-for-galaxy-s23-s23-ultra-in-india/
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Yash_2025
Beginner Level 2
Galaxy S
Actually, Visited the Samsung Service Centre today,
They are Quoting out the Usage the signs & Have instructed me to drop the Phone for 5-6 days at the service centre and they will tell me if I am eligible for the Screen Replacement and I have told them that the Line appeared right after The update of One UI8, they are not ready to accept it at all
Now, their are some conditions, the Phone should not have any Scratches, Dents and water damage
Now Im okay with the Water damage part but I have used it around 2.5 years & Is this a logic that their would be some sort of Usage signs like Minor scratches.

Like, if I buy a Car and drive for 2-3 years, will their be no usage signs at all
Is this Fair samsung, In simple Provide a Solution, but make the solution not accessible.
Never Gonna Buy a Samsung Phone Again!
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
Afridi__143
Beginner Level 4
Galaxy S
Mere s23 ultra mein green line aa gya update karne ke baad😭😭😭😭😭😭😭😭😭😭😭
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