Original topic:

Green Line Issue after March Security Patch Update - No Support from Samsung

(Topic created on: 03-26-2025 10:55 PM)
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Joyyy
Active Level 2
Options
Galaxy S
Hi everyone, I’ve been facing a frustrating issue with my Samsung Galaxy S22 Plus. After updating to the March security patch, my phone started showing a green line across the screen. I’ve already reached out to Samsung twice via email, but I’ve received no response so far. I also called Samsung support, and they informed me that the Galaxy S22 Plus is not listed for this issue, so they couldn’t help me.I also visit Samsung service center ,but they are asking for money..

They’re suggesting I pay around ₹12,000 to ₹15,000 for repair, but this just doesn’t seem right! Has anyone else encountered this problem after the update? If so, how did you resolve it? Samsung, why is there no support for this issue?

Please help if you have any suggestions.

22 Comments
suryas22ult
Active Level 1
Galaxy S
Hi @Joyyy, you got free replacement after registering complaint with National consimer helpline or just tweeting by tagging samsung official handle?
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Joyyy
Active Level 2
Galaxy S
both
ram_ram
Expert Level 2
Galaxy S
Sir my Samsung galaxy S22 mobile display got Green line on 1st of Jan after software update after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer care don't help us open my galaxy app send email to Samsung care + you will get reply try
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