Original topic:

Got green/white horizontal line day after a may security update

(Topic created on: 06-24-2024 09:44 AM)
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Shubham10598
Active Level 3
Options
Galaxy S
I got white/ green horizontal line from nowhere one day after updating to may security patch nd it's coming nd going. Already factory resetted My phone but of no use. Also facing screen flickering sometime. Service centre not helping. Pathetic samsung. I'm a samsung fan nd using their phones from past 12 years nd my family also but now you definitely gonna loose your many loyal customers nd I will also take legal action against this **bleep** as I paid my hard earned money u must replace My device as it's your fault not mine.
Mr_Nightmare
Active Level 8
Galaxy S
It's a common misconception that people think the green line issue are a hardware problem,if this issue is occurring after the update it is a software issue if it is occurring after dropping the phone or whatever then it can be a hardware problem,simple as that and you can also read articles about the problem.
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Insha123
Active Level 5
Galaxy S
I hope you get your issue resolved by a software update... all the best 👌 do let us know
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Shubham10598
Active Level 3
Galaxy S
Updated to new security update but line is still there nd a black dot type structure appearing more nd more day by day.
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Insha123
Active Level 5
Galaxy S
I told you software update won't help. BTW I have posted another post that I have got my display replaced free of cost. :)
Shubham10598
Active Level 3
Galaxy S
They replaced your screen as it's include in their scheme but S23 ultra not included under that scheme. Samsung is losing trust as company like one plus is giving full screen replacement to every phn got affected by green line issue as every company knows it's their mistake but samsung is still quiet on this. Pathetic.
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Insha123
Active Level 5
Galaxy S
Na, Now they do not have any such scheme like that... it just that I reached out to them continuously through various social media
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Shubham10598
Active Level 3
Galaxy S
Shall I give my phn to service centre for inspection? As customer care told me that.
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Mr_Nightmare
Active Level 8
Galaxy S
The choice is yours,if you can't use your device properly then do it if not and you can wait then do that instead
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Shubham10598
Active Level 3
Galaxy S
OK it's a very small thin line but distracting but I can use phone comfortably but scared to delay cz screen also flickering sometime.
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Shubham10598
Active Level 3
Galaxy S
Like this only horizontal line coming in my phone nd going itself. Sometime bcomes green1717478538169.jpg
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