Original topic:

Google play profile not loading and games not connecting

(Topic created on: 07-20-2021 08:42 PM)
4652 Views
himpune
Active Level 1
Options
Galaxy S
I have a Galaxy S21 plus and Galaxy tab S7. Since last two days, google play game profile is not showing and games like call of duty mobile are not able to connect to network. 
Except for games and google play games everything else is able to connect to network.
May be its some samsung security update patch that is causing the issue.
11 Comments
Heisenbergg
Active Level 4
Galaxy S
Try reinstalling google play game, it should work.
Secondly, check if the app is not restricted to use data.
himpune
Active Level 1
Galaxy S
Checked all of it, even reset android webview, but no luck..
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Heisenbergg
Active Level 4
Galaxy S
Check if background data is onclipboard_image_1626795765300.jpg
himpune
Active Level 1
Galaxy S
Tried this.. but no luck still.20210720_220526_384.jpg
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Heisenbergg
Active Level 4
Galaxy S
Then you can try to sign out of your google account and sign in back
himpune
Active Level 1
Galaxy S
Removed google accounts, restarted device added google accounts, still same.
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Heisenbergg
Active Level 4
Galaxy S
Can you share the ss of the error?
himpune
Active Level 1
Galaxy S
Google play profile keeps loading forever..20210720_222827_385.jpg20210720_222840_386.jpg
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himpune
Active Level 1
Galaxy S
Figured out the solution, in connection setting under dns server: set the server to dns.google.com