Original topic:

Gmail notification not appear

(Topic created on: 02-19-2025 06:27 PM)
178 Views
rkhan
Active Level 5
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Galaxy S
I am using an S25 Plus. It has been observed that email notifications do not appear while the phone is locked. When we unlock the phone, all emails arrive. Kindly help resolve this at the earliest. All related settings have been checked. This issue is only occurring in the Gmail app.
9 Comments
Galaxy S
Maybe the notification for locksreen is off for gmail particularly change it's notification settings.
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科技猎手
Active Level 8
Galaxy S
Turn on sync in google account
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue. Please be informed that there are some changes has been done to enable the App silent feature, please follow the below steps:

Go to Settings >> Tap on Apps >> Tap on the Application ( Ex. Gmail) >> Tap on Notifications >> Enable Allow notification option >> Disable the Sound and vibration option >> Once done you will be able to see Silent icon is being displayed with app name.

Warm Regards,
Samsung Customer Support

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rkhan
Active Level 5
Galaxy S
Not even Gmail; all app notifications do not appear when the phone is locked. After unlocking the phone, notifications appear.
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rkhan
Active Level 5
Galaxy S
The modification has been implemented.1739709225012.jpg
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rkhan
Active Level 5
Galaxy S
Following the phone unlock, the same notification issues persist. When the phone is locked, notifications are not received.
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rkhan
Active Level 5
Galaxy S
I think this is a bug; maybe Samsung will fix it in a future update.1739714799773.jpg
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rkhan
Active Level 5
Galaxy S
There are no planned updates for 2025, and even the security patches are outdated. This is unacceptable, Samsung.
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