Original topic:

Generative Ai

(Topic created on: 12-07-2024 02:56 AM)
83 Views
Kautubh
Beginner Level 2
Options
Galaxy S
Hello friends,

I'm galaxy S24 Ultra user and I encountered one wearied bug in my phone. From last couple of security update I've not seen generative Ai logo in photo gallery app so I can't use that feature, if any one has same problem and have solution too please do let me know. 
1 Comment
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes