Games are constantly crashing

[mzafkismugi]

Since the Android 12 update my both favourite games randomly freeze and/or crash at random.

I usually play Princess Connect Re:dive and it keeps crashing 80% of times when entering combat.

It either freezes and then I can see the App has stopped responding dialog OR it just crashes and shows the home screen immediately.

I did try disabling Samsung Game Launcher but it didn't help.

Phone: Galaxy S10 (SM-G973F/DS)

Software version: SP1A.210812.016.G973FXXUEHVC6

[User28]

What other games are crashing?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support