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04-30-2024 07:11 PM (Last edited 04-30-2024 09:22 PM ) in
Galaxy S- Mark as New
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05-03-2024 11:48 AM in
Galaxy SBefore you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
You may check, connect, and update your Personal Cloud i.e. Google drive and back-up folders of your saved gallery photos, videos, etc.
Also, you may submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Application".
Step 4. Describe the problem in details and SEND.
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05-04-2024 06:20 PM in
Galaxy S