Original topic:

Galaxy s22 ultra cell reception

(Topic created on: 09-10-2023 03:22 PM)
231 Views
mmotala
Beginner Level 3
Options
Galaxy S
Hi, Anyone experience bad reception on both esim and normal sim.

Picking up better reception on the same network with older/other phones

Thanks
8 Comments
RickBro
Active Level 7
Galaxy S
I just have the normal SIM. No issues whatsoever.
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Matt91
Active Level 1
Galaxy S
I have mobile data connection issues with s22 ultra. Mobile data modem doesn't not work unless enter then exit flight mode.
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, mmotala please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

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mmotala
Beginner Level 3
Galaxy S
Done the above still not helping
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, mmotala kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup.
4. Tap on Backup and Restore.
5. Select Backup.

 

You can also backup and update using Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/

 

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

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mmotala
Beginner Level 3
Galaxy S
Done all the above still giving problems
Samsung_5TWbmek
Beginner Level 2
Galaxy S

Totally agree with everyone above. I have never had any network problems but since the S22 Ultra the signal is shocking. Never more than one or two bars, calls are cut off the whole time. My husband is on the sane Service Provider like me with a, S21 and has a, full signal throughout. Sitting with the "apparent top Samsung phone" 1 and this? Bern to various retailing stores, nobody seems to know what to do. So irritating is This URGENTLY needs to be sorted out

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Members_Jo3936o
Beginner Level 4
Galaxy S

I have had the same issue and done all the resets in the world but the phone is just poor. I have the Note 8 and S8+ and the same simple cards don't give me issues.

 

I also got an esim and the issue is still the same

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