Galaxy S23 Green Line Issue After One UI 7 Update

[Adeebpa]

I've been using the Galaxy S23 for 1.5 Years, and shortly after installing the recent One UI 7 update, a couple of green lines appeared on the screen, which were not present before. As my device has been well-maintained and has no history of physical impact or liquid exposure, it appears this may be a known issue related to the update, rather than physical damage or misuse

I've already escalated with CS, but they refused the free replacement due to the device being out of warranty.

If anyone from the community can help with the free replacement claim steps, please let me know.

[Abhi252]

Samsung is going down day by day they just **bleep** flagship phone. Shame on Samsung

[Being_human]

Hey, file a complaint with the national consumer forum app, use your job ID and invoice number to get a free replacement. I got a free screen for my S22 Plus (it's a year and a half old!), only paid about 600 rupees for the work.

[MASTIA35]

How 🤔

[Abhi252]

S22 users get free replacement officially so they got it other device is not eligible

[gladiator027]

Had you updated with previous months security patch?

[Adeebpa]

Yes

[gladiator027]

Okay, I'm skipping the March update on my S22 Ultra.

[Dharmaraj24]

I got it today on my S23+. I visited the service center within 30 minutes but was told free replacement isn't available for S23 series and they even have the space parts and screens in stock.

[Adeebpa]

I've logged a complaint in then National Consumer Helpline. Let's see what happens