Galaxy S22 Ultra - Camera Issues with 1x to 2.9X Lens - Images are completely blurred

[Samsung_z1Vvnau]

Dear All,

Having issues with Blurd images from 1x to 2.9x Lens in camera and only this is an issue.

Images are completely blurred and it is so horrible that such an expensive phone and device has such complaints.

Any resolution on the same.

[RohanGhag]

The Images Will Be As Crisp on Beyond 1X to 3x , The Phone uses the Main Camera to Digitally zoom until 3x where Telephoto Kicks in

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Goldman123]

Doesn't help at all. Are you going to solve hardware issue like this ? The phone needs to be recalled

[Members_1bjE9Jq]

Hi, I am also facing this problem, I followed your all described steps. Blurry image in 1x zoom. How can we improve the image quality. 

[Goldman123]

Yes true. It's a hardware failure

[jax_on]

I have same issue. From 1x to 2.9x is so blurry. 3x is clear. Even My old phone(Redmi note 9) better  than s22 ultra. Did you found way how to fix it? 

[SummerDream]

Did you guys ever get this resolved? Just got this phone for Christmas and what I wanted it for was the camera. It's so frustrating 

[LeoMk]

Same ,facing this issue