Original topic:

Galaxy S20 facing white and green lines on display which is now almost permanent

(Topic created on: 10-17-2021 09:17 AM)
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Samsung_5mEli3E
Beginner Level 2
Options
Galaxy S

Anyone else facing such issues with S20. Display completely filled with white green lines. Pl help in getting it rectified. Anyone suing samsung for it? Thinking of lodging complaint in National Consumer Helpline for the type defect occuring in S20 just after mobile gets out of warranty after 1 year.

8 Comments
AlphaTrion
Expert Level 1
Galaxy S
Display issues are common with samsung flagships since a long time, they aren't even bothered to fix it.
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Paddy401
Active Level 3
Galaxy S
Bro same here... Even me faced green line vertically right in the middle of my s20+... Got shocked my phone did not fell in floor nor in water but still I had to face such a disastrous issue one day... Next day visited service centre was told display problem.... Got to fix it with newer one.... Thank God phone was under warranty.... But thinking after 10 days of my warranty expiring what if happens after that... If this problem keeps on continuing.... Then only one solution I am seeing just throw to bin.... 😡😡😡
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Ashwin91
Active Level 2
Galaxy S
Install oled saver app. This is bug in software and they are not fixing it.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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karan577
Beginner Level 3
Galaxy S
I'm using samsung s20 plus after update I got green and white line on display and many of users are having same issue on samsung s20 plus samsung services center are not helping they are saying it's and physical damage without even checking they took 6 sides photo of phone and given me job sheet number and then after 2 days I got called from head office and he is saying your display is open how he can say without checking and looking at photo and they are saying we'll give discount we don't want discount we want display to be replaced I have 10 users with same issue. we'll go to consumer court and file case on samsung IMG-20211022-WA0029_40120.jpgIMG-20211022-WA0036_40141.jpgScreenshot_20211025-152524_Amazon.jpg
amolmk007
Active Level 1
Galaxy S
I am also in. I have installed software updated yesterday night and today morning first thing I saw was this. Called customer care no proper response and service center people talks about replacement of screen at cost of 16k :( I am 100% sure it's a software issue which they know and can easily fix. Temporarily I am using DeX and screen sometime works just fine
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Lutapi
Active Level 3
Galaxy S
Mine too exactly like pic 1 but the line is faint.Why is every1 having the same issue after 1 year.
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Pratheep007
Active Level 9
Galaxy S
Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.
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