Resolved! Solved

Original topic:

Galaxy S20 FE 5G battery swollen

(Topic created on: 03-02-2024 04:48 PM)
595 Views
Aishwarya0918
Active Level 3
Options
Galaxy S
I bought this mobile at around 2022 July. Today i saw a little gap in the left side of the mobile suddenly. Not much but very little.. is it because my battery got swollen or anything else? 

image


2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and repair it's. It's may be due to mobile's body pasting or swollen of battery. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

View solution in context

0 Likes
Solution
ajitsaria
Active Level 10
Galaxy S
So it is not battery problem. If the phone has fallen as there is a dent, the pasting may have come off

View solution in context

0 Likes
8 Comments
ajitsaria
Active Level 10
Galaxy S
Please post pictures
0 Likes
Aishwarya0918
Active Level 3
Galaxy S
Posted the picture
0 Likes
Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and repair it's. It's may be due to mobile's body pasting or swollen of battery. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
ajitsaria
Active Level 10
Galaxy S
In Samsung Members app home screen tap on support below and tap on phone diagnostics. Tap on battery status to know the diagnosis. Samsung has built the diagnosis to help us. If the diagnosis is passed, it may not be battery problem. You may run all the diagnosis if you like.
Aishwarya0918
Active Level 3
Galaxy S
The diagnosis says it's good.
0 Likes
Solution
ajitsaria
Active Level 10
Galaxy S
So it is not battery problem. If the phone has fallen as there is a dent, the pasting may have come off
0 Likes
Ravi0883
Expert Level 5
Galaxy S
Diagonse your phone through samsung members app
0 Likes