Galaxy S20 FE 5G Overheating

[MilanC]

Excessive heating on newly bought S20 FE 5G. No video games played, not even watching videos. Just phone calls of 5 minutes and I had to disconnect.

can't even touch the phone. Can't take a call without headphones on because it's frighteningly hot. It's not while setting up. all updated are installed.phone restarted. it's 10 hours after setting up. 

[MilanC]

And this is for S20 FE 5G?

[Swetabh_Singh]

No for 4g, but that is the response from samsung everyone is getting..

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[kamalgill2]

I getting issue. Bring samsung care 4 times and they just update software that's all. Samsung care too poor. Not solving the issue just reset the phone. That not the solution

[Members_PsMqkqk]

• I bought the s20 fe 5g a month ago and   already from an easy use the phone gets so hot near the camera, i tried contacting the custumer support but got nothing. Dont know what to do.