Galaxy S10 lite camera quality degraded

[vshlgrg]

Hey members,

I've been using S10 lite for well over 4 months now.

Before the One UI 2.5 upgrade, I really liked the camera of this phone. But after the update, camera quality has taken a hit. Pictures are a lot more grainy and shutter speed is extremely slow. It takes a good second before the picture is captured and this delay in shutter speed blurs out pictures a lot.

First I thought it's just my device but having faced the same issue on a friend's device too, I can confirm that Samsung has degraded performance of this camera. I don't know why they'd do that. Maybe because they want to sell S20 FE more but let me know if you guys also facing similar problems.

[Dghosh033]

same issue here

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "camera" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset: Settings>General Management>Reset

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[vshlgrg]

I've tried clearing data & cache. Nothing changes. Shutter speed is still very slow and pictures are grainy

[kris88]

I'm not facing any such issues on my S10 lite. I only face Focussing issues while shooting videos on 60fps.
For the picture capture issues you are facing check the below:
1. Try clearing the Camera cache and data as suggested by Samsung support.
2. In addition try clearing the delvic system cache from the Recovery mode.
3. Check for a camera update on Galaxy store.

Cheers,
Kris

[sajal1254]

are u able to fix the focusing issue in 60 fps video,I also face the same issue.

[kris88]

nope, I just switched to 30fps 1080p because Samsung is just giving the standard responses and not fixing it.. 🤦🏻
Reset the device to fix these issues!? seriously?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Medem]

I also face the same issue. The shutter speed is slow

[rojon]

Yes, the shutter speed is slow and have been noticing focusing issues after one ui 2.5 update. Is this a planned obsolescence?