The Galaxy Enhance-X application has encountered an unexpected issue following the One UI 6.1 update on the Samsung S23 Ultra device. Specifically, when a user selects an image captured from a different device from the gallery, applies a magic effect, and attempts to increase the resolution, the application abruptly terminates. This occurs regardless of the resolution selected. To ensure a seamless user experience, it is imperative that this issue be promptly addressed. 😤 #SamsungFail #samsung #samsungs23ultra #LeeByung-chul
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
