Original topic:

Freezing problem

(Topic created on: 05-20-2025 04:00 PM)
176 Views
ranaaverse
Active Level 1
Options
Galaxy S
Hi Members,

Is anyone else still facing the freezing issue on the Galaxy S23 while watching Instagram Reels? My device used to freeze randomly during Reels playback, especially after the last few updates.

I recently updated to the latest software version and cleared cache/data for Instagram, but I’m still observing occasional stutters. Just wanted to check if this issue has been resolved for others or if it's still ongoing?

If you’ve found a fix or workaround that worked for you, please share!

Thanks in advance.

6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Boxer_bhai
Active Level 6
Galaxy S
I'm inviting you to a team challenge in Samsung Health Together. Check it out!

https://shealth.samsung.com/s/x91bUVE
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Pavandivvela
Active Level 8
Galaxy S
Bhai idar bhi 😂
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Boxer_bhai
Active Level 6
Galaxy S
Bhai yahi se sab start hua tha...puri team yahan se he bani hai 😂
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Pavandivvela
Active Level 8
Galaxy S
😂🔥🫡