Frame drop in Slow motion - S21 FE

[imd_star]

Hello team, I am facing frame drop issue in every slow motion video of this phone. Is there any solution for that ?

If not, I think collectively we should raise this to Samsung, if still they do not help, we can file consumer complaint (collectively) to pressurize the brand to fix this issue on priority.

[Wrecker]

I am facing the same issue...

[maayankbrobhai]

The issue is so annoying

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[shreyasrk05]

Hi @cs-member11, none of this solution is working. So in this case, will we get a replacement of our device if our device is just a month old?

[imd_star]

Yes for me as well none of these solutions worked.

[SrvGodara]

This is really pathetic Samsung.. you can't even address a common issue .and release a fix for it.. clearly Samsung silicon is responsible for it..