Forgot enchanced data protection recovery codes - Solved

[arunnechlani]

Hello Guys,

I did a factory reset of my phone and after that when I tried to restore my backup data it started asking for recovery code for enhanced data protection. I haven't set any or I remember anything like that. How do I recover or turn off enhanced data protection?

It comes when I goto settings - account and backup and backup. Suddenly a pop up comes to enter recovery code. 

Here is the way to recover recovery code. 

1. Click on this link https://support.samsungcloud.com/#/info-e2ee

2. Goto I lost recovery code section 

3. Click on inquiry link. 

4. When URL opens, change countryCode=US to countryCode=IN and submit or enter. 

5. When the form opens after changing countryCode to IN, fill the form data, provide all your information in it. 

6. When 2-4 days they will reset. 

Thanks. 

[Aumik]

Sir i did not understand the steps you have mentioned.
I am also facing the same problem.
Could you please advise the steps in more detail.
thanks

[arunnechlani]

Only thing you have to make sure in phone the country sets automatically to US. So I took the same URL and changed country code to IN and problem got resolved

[Iswarran]

Samee isuesss how to do eda state reset can we do our self or is ttheir server reset ?

[arunnechlani]

I have updated the description of this post with the steps to recover. If it helps please click on the 3 dot menu to accept it as solution.

[Anonymous]

Same to same happen with me.Please solve this problem.

[arunnechlani]

I have updated the description of this post with the steps to recover. If it helps please click on the 3 dot menu to accept it as solution.