First day in s24fe: Facing touch screen issue or it's common ?

[Prabhualagesan]

Touch screen working fine, very rare scenario multiple touch requires for the same button or menu inside app. How to fix this. It passes in touch screen test

[Fedron]

If your touchscreen is mostly fine but occasionally requires multiple touches inside apps, try these fixes:

🔹 Adjust Touch Sensitivity: Go to Settings > Display > Touch Sensitivity and enable it.
🔹 Turn Off Accidental Touch Protection: Settings > Display > Accidental Touch Protection (disable it).
🔹 Reset Touch Calibration: Dial *#2336#* or use Samsung's diagnostic tool in the Samsung Members app.
🔹 Disable Battery Optimization for Affected Apps: Settings > Apps > [App Name] > Battery > Unrestricted.
🔹 Check for App Updates or Reinstall: Sometimes, outdated apps cause touch issues.

If the issue persists, boot into Safe Mode (Press & hold Power > Tap & hold Power Off > Select Safe Mode). If touch works fine here, a third-party app is causing the issue.

If you liked My Solution, then click on three dots (⋮) on my comment and select "Accept Solution" ✅ 😊

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also use screen protector guard prescribed by Samsung then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Remove the screen protectors and cover from the device once and check the issue after restarting the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Enable/ Disable sensitivity touch: Settings> Display >Touch sensitivity.

● Check space availability: Settings > Device Care >Storage.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support