Original topic:

Fingerprint sensor not working

(Topic created on: 01-14-2018 06:19 PM)
177 Views
Goldirock
Beginner Level 2
Options
Galaxy S
Fingerprint sensor not even responding, even not a validation error its simply showing to restart my phone to fix it but even after many tries problem is the samee1bb42d7-b915-4729-8039-6e7158e9c710.jpg
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4 Comments
saltaf
Active Level 10
Galaxy S
get it checked at service centre
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Galaxy S
any other solution
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s01gautam
Active Level 6
Galaxy S
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admin_
Expert Level 5
Galaxy S
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.
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