Finger print not working on tempered glass

[Venky87]

Hi,

Can anyone suggest for tempered glass as im facing issue on my galaxy s21 plus when kept tempered glass. Is it ok to use without tempered glass?

[HNITISHGEHLOT]

No i own a mobile shop and ultrasonic fingerprint works with every tempered glass

[Armandi]

Can someone suggest where can i buy a tempered glass for my S21+ which has a compatible fingerprint sensor as i have tried hell loads but doesn't work well

[Venky87]

Please do not uss tempered glass, i have also faced the same issue. There will be protection screen guard like paper. Ask in mobile to have screen guard with finger print to work. He will suggest you. It costed me around 500rs.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support