Filing a legal complaint against Samsung

[luckydaniel]

Hello Samsung community, 

Its been a month I purchased a new device S22 which was automatically updated to android 14 and Ui 6.0

Battery starts drainning 3 to 4 hours maximum life it was . 

Samsung service center downgrade device software without asking me .(Ui 5.1 and android 13 version). I asked for latest software they say it's the latest version they have.

When I asked them why did you change the software , not answer properly. Now I don't have any updates in my device.

No one even samsung different hierarchies are not answering properly.

Just saying your device is working fine.

I had paid them for the latest technology as you all know S22 device was compatible with Ui6.0 .But downgrading any software, is it the policy or standards of samsung company. Even the manager hierarchies dont have any knowledge about UI version and its advantages, they handle my case. One of a manger called on phone from Guru gram head office and said you will get the software update UI6.0 by 11th Jan. Really strange experience. It seems they are kidding😳. 

I have visited many outlets in Delhi even A series like a54 has UI 6.0 version. Now they are making fool .

I asked for the device replacement they are not providing .Not even providing any denial letter of that.

As I could approach to my seller. But there is no one who answered me correctly.I have maintained all the call recording of them. 

Should I go for Consumer court🤔 

Suggest me I am new to this community. 

Those who wants to cordinate can drop me an email modellucky.daniel@gmail.com 

[b1ttu]

Consumer Court jao..

[luckydaniel]

Ok 👍 buddy

[Corgi]

Is update the only problem?

Cause you can flash android 14 right now via Odin.

It's official. No warranty void

[Anand_Avn]

Complaint kr de bhai.....
Ye ch*tiya ke khilaf...

[Techexploreguy]

After new version updates some devices faces some kind of issues due to have bugs In latest versions. Check with software update if you receive OTA update just go for it otherwise you can update your device manually using odin3.

[Dynamic7]

,

[Akshay_07781]

Samsung is trying to "HIDE" there EXYNOS
CHIP behind this Al FEATURES!!!"
I STRONGLY RECCOMEND NOT TO BUY
S24 $24+ it will cause OVER HEATING
ISSUES..!!!
And Samsung S24 Ultra has only
Snapdragon 8 Gen 3 which will be not
affordable for many of us!!!
SO I STRONGLY RECCOMEND YOU THAT
BETTER TO WAIT FOR S23 SERIES PRICE
DROP!!! SNAPDRAGON 8 GEN 2 OS FAR
BETTER THAN "EXYNOS"!!!!

[NaveenSinghTomar]

Dont worry wait for some time you'll get the oneui 6.1 update

[PSP7]

Update using odin bro