Original topic:

Feb 2022 security path problem

(Topic created on: 03-23-2022 11:49 AM)
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aditya55666
Active Level 1
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Galaxy S
Netflix showing loading only , prime and hotstar is also not working only showing error 
Problem started after updating in February update ( samsung fix this )
11 Comments
SayaChau
Active Level 1
Galaxy S
Same issue in s21 ultra after the update tried everything. Internet is fine and playing on other device as well. The latest update has made it impossible to stream on the phone.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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