Fast charging is not working

[saroDOTcom]

Hey guys 
Does anyone facing issue with fast charging option on S8 plus. My fast charging option is enabled on S8 plus. But it still shows cable charging. I have tried on other S8 plus charger and cable it shows cable charge. Any solution? 

[Jashan07]

same issue but it charges on faster speeds jusy shows cable charging

[saroDOTcom]

but I noticed it takes so long

[Jashan07]

u should get it checked then

[Jashan07]

i rarely uee cable charing so it wont gaves me a problem.....user cable 4 months back 😂

[bhautiksuchak]

same issue when fast charge connected but fully charge time more than 2 hour

[shubh18]

visit service center and check port!

[hari9raji]

its problem with device charging socket, once check it with service centre or try re connect rapidly.

[admin_]

Thank you for sharing your concern.We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[GeekGuy]

try changing the cable.
i did once, but soon, i faced the same problem again with the new cable as well so i just cleaned the port with a pin and it's working fine now