I pre-booked the galaxy Tab a7 and purchased it on 9th October 2020. I had entered the email and activated the tab with the phone number I had done the pre-booking with. It has remained the same until 16th October when I removed the registered sim and activated a different number for just a couple hours and then I re-downloaded the Samsung shop app to redeem the book cover offer started from 15th October but there is a problem that is, the OTP to check the offer eligibility is repeatedly sent on the other number which I only activated for a short time in Tab A7. So, I'm not able to redeem as it says clearly "this offer can only be redeemed for Tab A7 users". I have used the same email from which I pre-booked the device but the number got changed itself. Please respond immediately as I need the book cover urgently!!! As I'm not able to use it properly.
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