Original topic:

Facing green tint issue in s20fe 5g

(Topic created on: 05-17-2021 10:14 PM)
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AswinPhilip
Active Level 3
Options
Galaxy S
In dark environments I am facing green tint issue in my s20 fe 5g. Got the phone yesterday only. Is anyone else facing the same issue?



image


Galaxy S
Replace your screen
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

kumarab14
Active Level 1
Galaxy S
Can you attach some images highlighting the problem

In my device, this is how it looks like

Screenshot_20210517-073952_Photos.jpg

AswinPhilip
Active Level 3
Galaxy S
I will sent at night
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kumarab14
Active Level 1
Galaxy S
Tell me one thing. Looking at the photo I have posted

Is yours worse than this, or is mine something that I should return the phone for. Amazon is only offering return, no replacement due to lockdown. And that too I have time till tomorrow only
AswinPhilip
Active Level 3
Galaxy S
It looks like I have the issue as yours, at the bottom also I have the green tint.

Regarding the return, I am not sure whether it will be solved by a software update. I am planning to replace the screen under warranty if this is not solved by software update.

This issue was there for almost all phones that were released in 2020, Amoled panel issue. It was reduced for some phone after a software update for screen calibration.

Please contact your service center and show this issue.
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kumarab14
Active Level 1
Galaxy S
Service centers shut in my area, lockdown. Again 11th purchase time till 18th to return, guy coming tomorrow, I might just hand it over and get my 40k bucks back instead of trying my luck with repairs etc... This is oled characteristic so who knows next one will have it or not :3

Sad part is any good 30k+ phone comes with oled so whatever I purchase, there is this risk of getting similar problems
AswinPhilip
Active Level 3
Galaxy S
That is true. 👍
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drshobs9
Active Level 5
Galaxy S
how is the phobe overall does it overheat
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AswinPhilip
Active Level 3
Galaxy S
It did heat in the first few days, but now it has settled.. no overheating, but it gets warm then gaming, using camera and chargin
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