Original topic:

Facing Issue with Bixby Routine

(Topic created on: 02-25-2023 09:25 PM)
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Vasiff_FE
Active Level 2
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Galaxy S
After upgrading to One UI 5, bixby not working properly even after process ends stills routine running in background, does anyone facing the same problem 
3 Comments
vajul
Active Level 5
Galaxy S
Try restarting your phone
atechfreak
Active Level 8
Galaxy S
Yes, I was facing the same issue. I had set a routine to enable auto rotate screen when I open video apps like YouTube & gallery but noticed that even after closing the app auto rotate was not turning off.

The solution that worked for me was in galaxy store I checked for update & there was Bixby routine update. I applied it and the issue got resolved. I will recommend you to update all Samsung native apps through Samsung store app once.
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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