Original topic:

Expert raw not working in one Ui 6

(Topic created on: 09-03-2023 04:37 PM)
964 Views
Mukeeesh
Active Level 2
Options
Galaxy S
Yesterday i enrolled for beta version of one Ui 6 and I discovered expert raw feature is not working in one Ui 6 can anyone pls let me know you also facing same issue or what I need to do in order to use expert raw in one Ui 6
7 Comments
BuntyTiwari
Active Level 6
Galaxy S
Mukeeesh
Active Level 2
Galaxy S
Tell me the version to ensure before downloading
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
farisorompurath
Beginner Level 2
Galaxy S
This reply is not helping anyone how come there is still bugs in the application in a mobile worth morethan 1lakh.this issue on expert raw has become a universal problem.
0 Likes
Galaxy S
Why raw mode not working???
0 Likes
Galaxy S
Plzz update the app in galaxy store...it's working guys....😍😍
0 Likes
859
Active Level 10
Galaxy S
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support