Esim issue

[sarthakoraon]

Facing network issue on s24 ultra , esim not working properly like the regular sim , networks are not stable and some place where the other device with physical Sim get 5g my s24 ultra with esim stuck with 4g some time worse than that

[RUIII]

Oh...Hey, could you complain to Samsung customer care through the Samsung Members app as an error report and send log files with it for this issue? Then just wait for the next update, Samsung might fix it soon. If you like, please accept this as a solution, it helps other users too. Just click on the 3 dots in my reply section and hit "accept solution." Thanks.

[yashvala13]

are you still facing this issue?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue persists, please take your device to the nearest service center for a physical inspection. You can locate your nearest service center by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support