Original topic:

Edge panel crashing

(Topic created on: 12-01-2022 07:25 PM)
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hsn99
Active Level 1
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Galaxy S
Hi after the recent update in my edge panel if i try to click on all apps to select one, the edge panel crashes and i am unable to report also , as it becomes unresponsive after the crash. Does anyone else facing this issue.
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5 Comments
Record4
Active Level 10
Galaxy S
Hi
Simply clear data of edge panels. If this isn't help factory reset your device. Backup all your data before reset.

From Mahammad Rafi.
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itzsharmag
Active Level 3
Galaxy S
Wait for next patch update it will be fixed soon in next patch update 😀
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hsn99
Active Level 1
Galaxy S
How do i clear the data, edge panel doesnt come under apps
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Record4
Active Level 10
Galaxy S

When you open edge panels. You will get settings icon as in screen shot. Click on it. Click recents button. You will get edge panels.

From Mahammad Rafi.
Screenshot_20221201-192124_Samsung Members_1000001425_1669902684.png
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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