Original topic:

Echo problem during call

(Topic created on: 03-01-2020 08:21 AM)
238 Views
Rayy
Beginner Level 2
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Galaxy S
During call person from other side is facing echo problem. What is the solution to get rid of this problem.
Device: S9+
1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy S

Hi there,

 

We would suggest you to follow the mentioned steps to resolve the issue:

1) Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search. 

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,
Team Samsung Members

 

 

 

 

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