Original topic:

Earphone volume control not working.

(Topic created on: 07-04-2020 12:46 AM)
3782 Views
AnaghrajS9
Active Level 1
Options
Galaxy S
Recently I updated my Samsung galaxy s9 , now its on Android 10 One UI 2.1 , but now I'm not able to use my earphone volume control button. It doesn't work. Even the mic doesn't work , I tried several other earphone nothing works .😰. Only I can hear music or audio playing in the phone ,but can't control volume with my earphone control buttons 😰

I even tried resetting my phone and used my phone in safe mode . Nothing worked . The problem still persist.  

Does anyone have similar problem ?

Samsung kindly help. 
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7 Comments
Anonymous
Not applicable
Galaxy S
earphone destroyed . it's not device issue
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AnaghrajS9
Active Level 1
Galaxy S
I have mentioned in the post that I tried several other earphones but all had similar problems.
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Anonymous
Not applicable
Galaxy S
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under56
Beginner Level 2
Galaxy S

No brother this is hapenning with me too. After getting update on samsung s9 the earphone controls stopped working. Neither I am able to lower or higher the volume for music nor can control the calls.

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Goldychahal
Expert Level 1
Galaxy S
try bluetooth headphones whether its software problem or hardware one..
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AnaghrajS9
Active Level 1
Galaxy S
Bluetooth earphones is working fine and all the volume controls are working, but the wired headset is not working properly.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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