Docs and pdf not downloading in whatsapp

[VJ2202]

I am using S24 ultra, recently I updated whatsapp from playstore. After updating, my whatsapp not downloading any pdf, doc, xls documents, but image and video are downloading. I have pdf reader and MS office 365 app also. These all documents can be downloaded from any other app such as Outlook. But why not the shared files in whatsapp?. Can any of you help on this.?

[Abhaychavan]

Thanks for reaching out to us! To quickly find the answer to your question about using media, please read this Help Center article (https://faq.whatsapp.com/702070018463326).

Unfortunately, we don’t provide chat or email support for questions about using media at this time. Replies to this message won’t be read. Thank you for understanding.

- What's app feedback

[Members_QyqboXt]

Got the same answer from them, tried by WhatsApp message as well as by mail support. Ridiculous.

[shubhphoenix]

Ye Meta wale aise hi **bleep** kaat'te hai

[Members_u7DZ2ho]

If anybody finds a solution to this problem please comment.

[pratibhaMithun]

Not working in samsung a14 5g. Tried all possibilities

[vinit1001]

Facing same issue in my S22U.

[bombayfooddiary]

I removed the app completely also in that process lost all the chats but no fix as of yet

[DrQaisar786]

The issue got solved with the update 2.24.10.15.

[shubhphoenix]

Which country you are from?

[Samsung_YMiE9e2]

Same issue galaxy M30 since 5th of May.