Original topic:

Do anyone face this issue in s20 fe 5g.

(Topic created on: 12-26-2022 01:41 AM)
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SivaRTR
Active Level 3
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Galaxy S

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Do anyone face this issue on s20 fe 5g.
5 Comments
Galaxy S
Clear the cache of the jio app and try again.
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SivaRTR
Active Level 3
Galaxy S
Same
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jibonlota
Active Level 4
Galaxy S
S20
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Galaxy S
Jio fails to differentiate the device from S20 fe to S20 fe 5g, just insert the jio Sim in any 5G enabled device to activate the 5G services on the Sim or get an activated 5G Sim from jio,this will work
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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