Original topic:

Distracting -: Bug in Call Background Solid Color

(Topic created on: 05-08-2025 10:16 AM)
198 Views
tp7
Active Level 1
Options
Galaxy S

Following the One UI 7 update, the call background unexpectedly displays a distracting orange color that doesn't integrate with the shade blur effect, unlike other Samsung phones. I contacted customer care, but their response was unhelpful and irrelevant. I've tried various settings, troubleshooting steps, and even a factory reset, but the issue persists.

Have you encountered a similar problem after updating to One UI 7?

Samsung, please address this bug in future updates.


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6 Comments
vivek1989
Expert Level 5
Galaxy S
Haan bro i m also getting it
User28
Active Level 10
Galaxy S
Yes. It is a bug. No solution for now.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Kml1609
Active Level 4
Galaxy S
This bug is affecting a significant number of users, and Samsung has yet to provide a resolution.
0 Likes
Kml1609
Active Level 4
Galaxy S
Did your call background issue fixed im june update or not
0 Likes
Minatooe
Beginner Level 2
Galaxy S
this isn't fixed
0 Likes