Display issue!

[RiyaZ1286]

Hi guys, s23 ultra users please ignore 29th July 2026 one ui patch update, after update my display has got green line on screen immediately after update restart, I tried fix issue from samsung service centre and discussed with samsung customer care, they just refused the issue and advised me to display replacement with ₹19,800 of cost because of my mobile is above 3 years of purchase date. 

[RiyaZ1286]

If i get atleast 40-50% in exchange i could go for 25 or 26 ultra, i was so happy and proud with this device, still I dont want to switch to ios, but if I couldn't get any help from company i dont have any other option. Because you have set 3 years life time to your devices, if i spend again on samsung it will last only for 3 years.

[OmJ007]

Hi, I also faced same green line issue after update

[OmJ007]

After samsung feedback, did you go back to met them (samsung service center) and what happen

[RiyaZ1286]

They are telling to pay the cost.

[OmJ007]

What do you think about our s23 ultra complete 3 years but when they complete 3 years phone shows a system update then install it and now we faced green line issue

[RiyaZ1286]

There is nothing to think, updates are not always good.

[Tom20]

Green line issue 1st time or 2nd time in this model ?

[RiyaZ1286]

1st time.