Display Resolution Problem S25ultra

[GauravOberoi]

Hi I just noticed a weird problem when the phone switches between differant resolutions example QHD to FHD , FHD to HD+ the fonts and stuff goes for a toss. Everything starts appearing big . Refer to screenshot 

If I restart phone it becomes alright . I think this a software issue . Is anyone else facing the same issue ?

[Fedron]

📱 Resolution Switching Issue – Samsung Display Bug

Yes, this seems to be a software bug when switching between different resolutions (QHD → FHD → HD+). If fonts and UI elements appear oversized or distorted until a restart, try these fixes:

🔹 Force Refresh UI: Instead of restarting, try Settings > Display > Font size & style → Adjust font size up/down & reset.
🔹 Toggle Developer Options Scaling:

Go to Settings > Developer Options (Enable it by tapping Build Number 7 times in About Phone).

Adjust Smallest Width (Search “Smallest Width” in Settings) to a different value and revert it back.
🔹 Clear System UI Cache: Settings > Apps > Show System Apps > One UI Home > Storage > Clear Cache.
🔹 Check for Software Updates: Settings > Software Update > Download & Install. Samsung might patch this.
🔹 Wipe Cache Partition (No data loss)
1️⃣ Power Off the phone.
2️⃣ Boot into Recovery (Power + Volume Up).
3️⃣ Use Volume Keys to select Wipe Cache Partition > Confirm.
4️⃣ Reboot device.


⚠️ If the issue persists, report it via the Samsung Members app as a bug.

If you liked My Solution, then click on three dots (⋮) on my comment and select "Accept Solution" ✅ 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[GauravOberoi]

How to report this error to Samsung support through members app ? Also how to send log and error report ?

[goodthings]

Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members App during this process till complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[GauravOberoi]

Update: I raised a case (feedback) with Samsung support, shared the log and screenshot. It has been more than a week, and there is still no response.