Original topic:

Display Flickering Issue

(Topic created on: 06-15-2022 09:03 PM)
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SuchanS
Active Level 3
Options
Galaxy S
Im using Samsung S20.i was havin this screen burning issue and the service people replaced the display under warranty..and just after 6 months the display turned completely white-green and the screen started flickering while i was on call.By the time my phone was already out of warranty and the service people told the display would cost 16k.They also told the display only has 3 months warranty after replacement. My phone still looks brand new.Not even a single scratch can be found and still this is the situation.This isn't fair at all.I spent 57,500 for purchasing this phone and i have to pay another 16k.What if i replace the screen and the same issue appears again after 3 months. Should i keep spending money for this again and again?..I tried talking to the customer service but they keep on saying that the device is out of warranty and nothing cannot be done.The thing is it is utter foolishness to change its display for 16k as the second hand market for S20 is just 23-30k. Because of this reason im no longer using my S20.I kept it back in the box and im using an S8 which my friend gave me.
4 Comments
Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SuchanS
Active Level 3
Galaxy S
I already visited the service centre. Please read the comment fully before responding.

Thank You
SuchanS
Active Level 3
Galaxy S
The display is completely white in color and the service people asked to replace it for 16k.The funny thing is that the display started working fine after a couple of days.Then the screen flickering came again.Then again it was fixed automatically.The same thing is happened a couple of time and now its working with minot flickering everywhere.Is this some kind of a joke.What is actually going on!!!What is the real issue behind this
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