Original topic:

Dex not working

(Topic created on: 06-01-2021 11:19 PM)
294 Views
Sumit9091
Active Level 1
Options
Galaxy S
Samsung Dex is not showing up on the the laptop when I connect my Samsung galaxy s8 via hdmi to usb type C cable.
15 Comments
Swetabh_Singh
Active Level 7
Galaxy S
You can connect dex to a Monitor and TV without Dex station.. but for laptop you can't, cuz HDMI on Laptops are meant for Output and on the other hand the HDMI for Monitor and TV are meant for Input.


That's what i already had said above.
0 Likes
Sumit9091
Active Level 1
Galaxy S
OK,
But it's also not working over phone charger cable. But as per Samsung site it should work over that.
0 Likes
Swetabh_Singh
Active Level 7
Galaxy S
Phone charger cable thing only works with the Dex which have support for Wireless Dex feature. Which is actually not available in S8.


Like here my s20 shows the DEX PC option..Screenshot_20210530-154054_Samsung DeX.jpg
0 Likes
animeshmodi
Expert Level 5
Galaxy S
At least, you have this feature, we m and f series users does not have it.
0 Likes
Sumit9091
Active Level 1
Galaxy S
He he.. What's the use of a feature when you can't use it as you wish.
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes