I am writing to express my concern and dissatisfaction regarding the delay in receiving the One UI 7 update on my device. As a loyal Samsung user, I have always appreciated the brand's commitment to timely updates and innovation. However, despite the official rollout announcements and timelines, my device has yet to receive the One UI 7 update.
I have ensured my phone meets all the eligibility criteria, and I have regularly checked for updates manually, but the update remains unavailable. This situation is both frustrating and disappointing, especially considering that other users with the same model have reportedly received the update.
Could you please provide a clear explanation for the delay and an estimated timeline for when the update will be available for my device? I hope Samsung can address this matter promptly and ensure a consistent and transparent update process for all users.
Thank you for your attention to this matter. I look forward to your response.
