Hi all. I'm trying to convert my physical sim to esim and I can't send the message to 3 digit number. I tried to see what's the problem and there's no messages app under USE PREMIUM TEXT MESSAGE SERVICES in my settings. Do you all have this problem or is it just me? How to get it right?
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
Go to : Settings > Apps > Options (the three dots on top right) > reset app preferences
Now try sending a premium SMS, and the phone will give a pop up saying "this would incur charges" or something like that. Check "remember choice" and then select "Always Allow". Now the "premium sms" option should list the messaging app.
For using 3rd party messaging apps like google messages or Microsoft SMS organizer, you'll have to individually use them to send premium sms, after resetting the app preferences.
