Original topic:

Concern regarding delayed software updates for older devices.

(Topic created on: Sunday)
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rahulyadav7757
Active Level 1
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Galaxy S

​"Dear Samsung Support,

​I am writing to express my disappointment regarding the software update policy for older Samsung devices. While new launches receive prompt updates, older models are often neglected or receive updates very late.

​Why is there such a significant delay for older devices? Consistency in updates is crucial for device security and user experience. I hope you will look into this and provide timely updates for all supported models, not just the latest ones.

​Best regards,

Rahul Yadav 

2 Comments
Royal_RJ
Expert Level 2
Galaxy S
This is happening with one year older devices also. Only newly launch devices were getting priority, after a year they also treated like other older devices.
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SAI189
Beginner Level 5
Galaxy S
💯
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